Arik Air Nigeria: Customer Care Number, Contact Details, Website

Arik Air Contact Details in Nigeria

This post is on Arik Air Nigeria contact details, customer care number, official website, Arik Air city offices in Lagos, Nigeria and sales point.

arik-air-nigeriaArik Air is a top Nigerian airline operating mainly out of Murtala Muhammed International Airport in Ikeja, Lagos State, as well as Nnamdi Azikiwe International Airport in Abuja. Arik Air offers domestic, regional and international flights from West and Central Africa to top destinations across the region, including flights to Maiduguri and flights to Bauchi, as well as to South Africa, Europe and North America.

With its vast flight network, passengers will surely find the perfect Arik Air flight for their schedule. Whether you’re flying to Ilorin for business, or flying to Makurdi for leisure outside of Africa, you won’t be disappointed flying Arik Air airlines. Flying with Nigeria’s Arik Air airlines proves to be the most accommodating and rewarding flight experience for travellers out of West and Central Africa.

Arik Air provides passengers with onboard amenities like comfortable seating with 50% more legroom than the competitor, cozy linens and pillows for your comfort, complimentary refreshments, individual monitors at each seat for entertainment and so much more. Charter flights from Nigeria are also available with Arik Air airlines.

Arik Air Nigeria City Offices

Arik Air Travel Shop
Sheraton Hotel & Towers, 30 Mobolaji Bank Anthony Way, Ikeja

Arik Air Sales Desk
Access Bank Implant, 11 Town Planning Way, Ilupeju, Lagos

Arik Air Travel Shop
45 Awolowo Road, Ikoyi

Arik Air Travel Shop
44 Toyin Street, Ikeja

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Arik Air Nigeria Customer Services/ Customer Care Centre Number

Call the Arik Air  Central Reservation service on +234 (0) 1279 9999, 24/7.

Arik Air Nigeria Sales Points in Banks

Keystone Bank
18/20 Commercial Road, Apapa

Keystone Bank
Atiku Abubakar Hall, Trade Fair Complex, Ojo

First Bank (UAC House)
1-5 Odunlami Street Marina Lagos Island

First Bank
Plot 136 Ahmedu Bello way, Victoria Island

Keystone Bank
Block 94, Plot 19, Lekki Express Way, Lekki Phase 1

9A Warehouse Road, Apapa

Access Bank
42 Bode Thomas, Surelere, Lagos

Access Bank 11
Town Planning Way, Ilupeju, Lagos



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Add a Comment
  1. Vanessa keller

    Good morning,I am Vanessa Keller and a Liberian and resides in Liberia…I was abandoned 6wks ago in New York. I am not getting any redress from your office here. If u don’t hear from you today you will leave me know choice but to publish my story and inform my Lawyer. Thanks Vanessa

  2. GM Sir pls can u tell me if arik air is living 2morrow 4rom lagos to kano d date 20-04-2017

  3. Wilson izegaegbe

    Arikair are silent about my refunds….i really don’t understand why all this inconvenience from arik

  4. Badru Abayomi Rashydath

    Please I need my refund on time.

  5. Hi admin, my brother got a ticket heatrow to Lagos to and from, but the flight was cancelled due to internal issues Arik had in UK, he had to get another airline cause he has to be in Nigeria. Now he has sent a letter demanding his refund and an authorization letter on my name. I want to ask which of the offices I should submit the letter to and what other processes I should do. Thank you

  6. I booked for a flight lag to jos for Monday.

    My account debited yesterday without a confirmation.
    Kindly assist look into it before Monday whether my booking is confirmed.

  7. ..What Arik did to us is to say the least, demeaning of a coy with such a reputation. I am finding it hard to believe that i have actually been scammed by ARIKAIR management!
    -On Thursday morning( 11th of May, 2017), On their website -as usual, i booked and paid for a Saturday flight 1:00pm flight (from Kaduna to Lagos),got an alert of the expected deduction from my bank ( bank transaction notification), BUT never got my e-ticket.
    This got me disturbed, as i usually get e-tickets after such bookings. On the 12th,I went to their Office in Kaduna to complain, but was instead told to call Customer Care on 01-2799999.
    When i first called, one Kola, explained that the transaction was incomplete, then again requested my names, email, phone number, travel details, and Last 4-digit on my card, after which, he informed me that i would get my e-ticket in 2 hours (Max)- this was around 9:15am( 12th of May, 2017). By 1pm i hadn’t seen any ticket, so i called again….this time it was one Morayo ( or so), after explaining all over again.. she said they had a system breakdown as such, they could not generate e-tickets; but that their IT was working to restore the system after which my tickets would be sent to me. i.e after those in their Finance Department confirms the payment, and she said i should give them till 5pm. By 5pm interestingly the same lady picked and said to give them till Saturday (13th of May, 2017) 9am ( work was still ongoing)
    On Saturday morning i got to the airport guess what?…No ticket, no mandate from anywhere, as the Customer Care personnel said the FD guys were not on duty until Monday. They played it really well…kept pushing me on, to Saturday when i had no choice but to purchase a new ticket to Lagos- i had to cough out another #24,000 to procure a new ticket. When i got to Lagos, a staff gave me a slip tagged ” Online Refund” with a note “… send mail to [email protected], copy [email protected], [email protected].” then with two phone numbers 08077791310/08077791683. I sent the mail on the same Saturday -13th at 3:28pm.
    My friends…till today i have not even received a confirmation of receipt of any sort, talk-less of refund….And those numbers? hahahaha! You guessed right…never worked! Call drops!
    I am truly very disappointed at them…really! i can tell you for free that when business are run with such dubious staff and systems designed to defraud people…such systems will not last! i feel bad for the owners of Arik. But for the staff who ARIK Mgt use to deceive honest and hopeful customers, should remember that what goes around comes around!
    I pray the MD/CEO sees this and does the needful to address this very pathetic reputation smear, they are doing to the coy.

    1. I am in the same dilemma with you. Mine happened on the 15th may oh. I have sent emails and called. Ticket was Accra to lagos. My brother I won’t stop calling oooo. They should give me my money back.

    2. obinna, please can u “hi” me or call me, I need to ask about something from you. 08105028771. thanks u sir.

  8. How much is flight from Lagos to newyork

  9. Dr Matthew Ovbiebo

    Please Arik, I need my refund. I paid for my wife’s flight to Nigeria on the 6th of December, 2016 she could not leave to Nigeria on time due to your changes and delay but finally, she left. However, you could not bring her back due to your old same story; she has to take another flight. It is that money I am requesting you to refund. At least half of the money should be refund back to me


    My name is Maldini and am here to remind you of my claims pertaining to failed return trip of 07 jan 2016 of my daughter and aunt from Lagos to Freetown, Sierra Leone. The two passengers took flight from freetown to Lagos on december 17 2016 and were supposed to return on 07 jan 2017 but Arik failed and disappointed more 3 times before i was able to board them on another flight so please may the management refund my return part of the tickets money, below are details:

  11. Ibrahim ali shehu

    I book online from lagos to kano on 23/5/2017 please i want know weather my bookings is comferm my name is Ibrahim shehu ali

  12. I booked a flight for my Sister from. LAGOS to Calabar and the flight was canceled and she was given a number for us to contact when I called the number I was told that it a waterboard hotline

  13. Dr Raji Abiodun Muhammed

    I came to Abuja from Ibadan on May 1, 2017 with Arik Air on Flight 0401 IBA – ABV with ticket number 7255000058826. I need my flight itenary urgently. Kindly send it to my e-mail address. Thanks.

  14. I paid $1,118 for a ticket from new York to Asaba and was disappointed. Please could you make arrangement to refund my money. This was 31st March to May 18th. The payment was made through Chase Bank.

  15. Your manager in Lagos is not competent of handling customers,today I got my boarding pass got to the flight and I was told the aircraft door is locked after talking to the manager he made everything worst all he could say was reschedule your flight.i hate this airline with the poor management I will never fly with this airline again

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